You have a GREAT relationship with your client, supplier, rep, tradesperson, allied design professional, employee … until you don’t. Good communication is not only important – it is everything. It gets referrals, it retains profits, it helps general wellbeing. You have heard of emotional intelligence? Effective and strategic communication methods run parallel with this theory and it’s critical to have a “response toolbox” filled with lots of options for getting the results you want and need.
What are your own proven methods for good communication and/or conflict resolution and discover new philosophies?