Interior Decorating

How to Communicate Effectively with Interior Design Clients?

You have a GREAT relationship with your client, supplier, rep, tradesperson, allied design professional, employee … until you don’t. Good communication is not only important – it is everything. It gets referrals, it retains profits, it helps general wellbeing. You have heard of emotional intelligence? Effective and strategic communication methods run parallel with this theory and it’s critical to have a “response toolbox” filled with lots of options for getting the results you want and need. 

What are  your own proven methods for good communication and/or conflict resolution and discover new philosophies?


2 thoughts on “How to Communicate Effectively with Interior Design Clients?”

  • Gida Darling February 17, 2018 at 11:44 pm

    brilliant, thanks

  • deborah garth February 17, 2018 at 11:44 pm

    Fabulous topic. Excellently executed. Reaffirms that I am not alone in the ups and downs of our industry with clients and trade. My business is 24-years young-learning ALL the time. I am currently in a difficult situation with client-newly pregnant and suddenly turned psychotic. How to handle it? Well, listening to your video has helped tremendously and I feel I can go forward in a positive way. Thank you.


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